Workers' Comp Medical Transportation in Atlanta

A work injury heals on a schedule: physical therapy two or three times a week, for weeks, and every missed session slows the recovery. If you cannot drive yourself to PT or follow-up appointments after a Georgia workplace injury, Atlanta Ride Care provides private-pay rides on a standing schedule across metro Atlanta.

Who This Is For, and Who It Isn't

The initial injury event is not our call. It runs through employer protocol or 911: a supervisor drives you to the occupational-health clinic, or an ambulance takes you to the emergency room. We do not do emergency transport and we do not show up at the job site.

Our use case starts after that. Workers' comp orthopedic cases routinely mean physical therapy two or three times a week for weeks, plus follow-ups with your authorized treating physician and specialists. If the injury took away your driving, those recurring appointments become a transportation problem. Same clinic, same days, for weeks. That is exactly the pattern we serve.

How Standing PT Schedules Work

You set it up once: your PT days, appointment time, clinic name and address, and how you travel — ambulatory, wheelchair, or stretcher. From then on the pattern repeats every week until your schedule changes or you reach maximum medical improvement and return to work. One call updates the whole thing if your PT days shift, your sessions taper, or your case moves to a new provider.

Georgia's workers' comp structure fits this well. Employers must post a panel of at least six physicians, and you choose your authorized treating doctor from that panel. That means your treatment happens at a known, finite set of clinics, week after week, not a new place every time.

Clinics We Serve

We serve injured workers going to Concentra's metro Atlanta locations — Midtown, the airport district, Marietta, Tucker, and others — and to other occupational-health, orthopedic, and physical therapy clinics across the metro. These are clinics we serve, not partners. We have no affiliation with Concentra, any employer, or any insurer.

What Georgia Law Says About Travel Costs

SBWC Board Rule 203 addresses travel directly: medical expenses include "the reasonable cost of travel between the employee's home and the place of examination or treatment or physical therapy, or pharmacy." The travel obligation sits on the employer and its insurer.

• Private-vehicle reimbursement is 45 cents per mile for travel on or after July 1, 2023.
• Reimbursement is due within 15 days of the employer or insurer receiving the itemized written request.
• The SBWC's Bill of Rights for the Injured Worker confirms necessary travel expenses are paid for authorized treatment.

These are informational facts, not legal advice. Confirm how they apply to your claim with your workers' comp attorney or adjuster.

An Honest Caveat on Arranged Rides

Some Georgia workers' comp attorneys interpret Rule 203's "reasonable cost of travel" to mean an injured worker who legitimately has no way to reach an authorized appointment may be entitled to arranged transport. That is attorney interpretation. We have not found Georgia Board precedent ordering an insurer to pay a third-party NEMT vendor for routine PT rides, and we will not pretend otherwise.

We are a private-pay company: the worker, a family member, or the employer pays us directly. We do not bill workers' comp insurers, and we do not claim your insurer will pay for our rides. What Georgia law does provide for is reimbursement of reasonable travel costs, so keep your receipts and a trip log, and talk to your attorney about recovery through your claim. Learn the full rules in our Georgia workers' comp travel reimbursement guide.

Who Sets Up the Ride

Injured workers book us directly. Family members book for a parent or spouse who cannot drive. Attorneys sometimes point no-car clients our way. Employer HR and safety teams call for a reliable option for a worker on light duty. Case managers and adjusters are welcome too, with one honest note: large national carriers often route transportation through national vendor networks, so our independent opening is mostly with smaller employers, self-insureds, attorney-referred workers, and workers booking directly.

Getting Started

1. Call with your PT clinic's name and address, your appointment days and times, and your mobility level.
2. Tell us how long the PT course runs if you know. We set the schedule for the duration; you call only if it changes.
3. Keep every receipt and a simple trip log: date, pickup, destination. Your attorney or adjuster can tell you how to submit it.