Medicaid transportation is an important safety net, but the process runs through managed care plans and brokers. This guide explains how it works in Georgia and where Atlanta Ride Care fits.
What Is Medicaid NEMT?
Non-emergency medical transportation (NEMT) helps Medicaid members reach covered medical appointments when they have no other way to travel. In Georgia, most members receive NEMT through their Medicaid managed care plan.
How Georgia Routes the Ride
The member requests transportation through their plan or the plan's transportation broker. The broker verifies eligibility, assigns an approved provider, and dispatches the ride. That trip is not directly billed to the member, but it can take time to arrange and approve.
Where Atlanta Ride Care Fits
Atlanta Ride Care is private pay only and does not bill Medicaid or dispatch through the Medicaid broker network. When a broker-managed Medicaid ride is delayed, denied, or missed, families can book us directly with a flat quote and a confirmed pickup time — the private-pay alternative when the broker route fails.
Private Pay vs. Medicaid Broker Rides
Private-pay rides are booked straight with us: you get a flat quote, confirmed time, and no authorization wait. Broker-managed Medicaid rides follow the plan's approval process. Both have a place depending on urgency and coverage.